Platform streamlines booking and payment processes, driving improved sales lead conversion

Estancia La Jolla Hotel & Spa Selects ROH to Modernize Sales and Payments Processes, Increasing Cross-Team Visibility and Reducing Aging AR for Group Sales

Media
Kate Gundry
press@roh.co
617-797-5174

ROH, the hospitality industry’s first sales and payments management platform driving hotel profitability, today announced that Estancia La Jolla Hotel & Spa, a Nobel House property owned by Pebblebrook and a part of the Curators Hotel & Resort Collection, has selected ROH to streamline its end-to-end payments process, eliminating aging AR and improving sales lead conversion.

ROH is purpose-built for the hospitality industry, providing automated workflow tools to unlock productivity and collaboration across departments. By centralizing the management of sales, payments and finance in one platform, ROH drives operational improvements and profitability. Estancia La Jolla Hotel & Spa is successfully leveraging ROH to upgrade its payments processes, efficiently transitioning bookings from sales to service to finance and improving sales conversion rates. With real-time updates and powerful management tools, ROH also empowers the hotel’s finance team to eliminate aging AR and ensure compliance in all payments practices.

“The hospitality industry is both resilient and creative, constantly evolving to meet client needs. Yet, despite managing a staggering $4 trillion in payments annually, much of the industry’s revenue is still processed manually,” said Jess Conroy, CEO and Founder, ROH. “Estancia La Jolla Hotel & Spa, a forward-thinking property, recognizes the complexities of payments and the strain manual tasks can place on teams and the bottom line. By partnering with ROH, they’ve unlocked value throughout the sales and payments process, literally creating value overnight. Our turnkey platform drives operational improvements, minimizes aging AR and redirects the workload of sales and finance staff.”

Estancia La Jolla Hotel & Spa features a state-of-the-art conference center with 47,000 square feet of indoor and outdoor meeting space in San Diego. The property offers modern technology, acclaimed on-site catering services, charming courtyards, verdant gardens, award-winning restaurants and 210 elegantly appointed guest rooms and suites.

If you’re interested in learning more about how ROH can unlock profitability for your properties, please email sales@roh.co.

About ROH
ROH is the hospitality industry’s first sales and payments management platform that unlocks profitability. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands that collectively manage over $4T in Gross Payment Volume (GPV).

ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. The company is proudly backed by investors including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20241210652313/en/