Healthcare Professionals Report that NextGen® Office EHR and NextGen® Office PM Meet Patient Engagement Needs and Support Integration

NextGen Healthcare Tops KLAS Small Practice Report

Media Contact
Anjali Bright
(731) 234-6422
Abright@nextgen.com

NextGen Healthcare today announced that it has been named a top performer in the KLAS Small Practice Ambulatory EHR/PM 2024 Report. Based on feedback from small practices (1-10 physicians) around the country, the report explores small practices’ functionality needs and highlights common gaps in ambulatory electronic health record (EHR) and practice management (PM) solutions.

Respondents using NextGen® Office EHR and NextGen® Office PM shared that the software “often meets their needs for patient engagement and other areas.” They also reported that core solutions from NextGen Healthcare offer strong integration with third-party data, when necessary.

According to aggregated data from the CDC’s National Ambulatory Medical Care Survey (NAMCS), the majority of ambulatory care practices in the US are small, with a significant proportion having between 1 to 10 providers. Approximately 80% of practices fall into this range, with many being solo or small group practices. This highlights the importance of smaller practices in providing healthcare—especially in rural or underserved areas, where these providers often fill critical gaps in care.

“We are honored to once again be recognized as a top performer in small practice by KLAS,” said David Sides, CEO, NextGen Healthcare. “This recognition is especially meaningful because it reflects the direct feedback of our clients. We remain committed to helping practices of all sizes achieve greater healthcare outcomes for all.”

“Ambulatory care is an ever-evolving landscape, and small practices (1–10 physicians) are increasingly seeking more from their core EHR and PM vendors,” said Alex McIntosh, Senior Data Insights Leader, KLAS Research. “With limited IT resources, small practices need vendors who invest in their success by offering robust technology and guidance to streamline administrative tasks, enhance efficiency, and—ultimately—improve patient care.”

Earlier this year, NextGen Healthcare made ambient listening technology accessible to small practices with the introduction of NextGen® Office Ambient Assist. This AI-driven innovation helps practices realize greater efficiency by reducing the documentation burden on providers. To learn more about NextGen Office EHR, NextGen Office PM, and other solutions for small practices, visit nextgen.com.

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.

About NextGen Healthcare, Inc.

NextGen Healthcare, Inc. is a leading provider of innovative healthcare technology and data solutions. We are reimagining ambulatory healthcare with award-winning EHR, practice management and surround solutions that enable providers to deliver whole-person health and value-based care. Our highly integrated, intelligent, and interoperable solutions increase clinical quality and productivity, enrich the patient experience and drive superior financial performance. We are on a relentless quest to achieve better healthcare outcomes for all. Learn more at nextgen.com, and follow us on Facebook, X, LinkedIn, YouTube, and Instagram.


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