The collaboration eliminates barriers for dealerships looking to offer electronic payments as an option for their customers.

Reynolds and Reynolds Partners with Kimoby to Enhance Customer Satisfaction at Quebec Dealerships

Nathan MacKenzie
Director of Strategic Initiatives & Partnerships
Kimoby
nathan.m@kimoby.com

The Reynolds and Reynolds Company today announced a partnership with Kimoby, a leading North American Dealership Engagement System (DES™) that optimizes every customer interaction to create exceptional experiences, build loyalty, and drive revenue growth. The companies are collaborating to bring automotive dealerships in Quebec access to an efficient electronic payment processing solution their customers can use in store or Online.

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Through Kimoby Pay, Reynolds’ customers in Quebec will be able to satisfy payments for Service Invoicing in French.

“We’re excited to partner with Kimoby and look forward to helping our dealers in the province with payment processing,” said Scott Worthington, vice president of product management at Reynolds. “Kimoby’s ability to integrate French into the payment process will help our customers in Quebec continue to maximize their potential.”

Reynolds strives to help all dealers be EMV compliant, reduce transposition errors, improve reconciliation processes, and create a retail experience similar to other large retailers with the use of automatic email Notifications.

“Today’s consumers expect a convenient and streamlined experience,” said Nathan MacKenzie, director of strategic initiatives and partnerships for Kimoby. “As digital experiences with brands become more personalized, customers say their satisfaction grows. That’s why it’s vital to be able to provide service customers with a modern method for paying for maintenance and repairs.”

In today’s competitive climate, nurturing customer relationships has never been more critical. Allowing the customer to do business where and when they want has proven to be an essential component for higher Customer Satisfaction Index scores.

“Thanks to this partnership, Reynolds customers have the option to meet the needs and expectations of their own customers,” concluded Worthington.

To learn more or request a demo, visit: www.kimoby.com/pay

About Reynolds

Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better business results and transform the customer experience. The company is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Tampa, Florida, and Celina, Ohio, as well as operations in Canada, the U.K., and Europe. (www.reyrey.com)

About Kimoby Kimoby’s Dealership Engagement System (DES™) helps dealerships communicate more effectively with customers, providing timely updates from the initial appointment through to final payment. By automating routine tasks, it supports smoother operations, improves customer satisfaction, and opens up new revenue opportunities. Since 2013, Kimoby has partnered with over 1,000 dealerships, offering tools that enhance team collaboration and streamline decision-making with real-time insights.

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