Second annual awards program recognizes outstanding Veterans Service Officers

Tyler Technologies Announces 2024 Veterans Service Officers Excellence Award Winners

Jennifer Kepler
Tyler Technologies
972.713.3770
Media.team@tylertech.com

Tyler Technologies, Inc. (NYSE: TYL) announced five winners of its second annual Veterans Service Officers (VSO) Excellence Awards, which shines a spotlight on well-deserving VSOs who use Tyler’s applications to process and submit benefit claims to the U.S. Department of Veterans Affairs (VA).

The VSOs recognized this year provide exemplary service to those who have served in our nation’s armed forces, helping veterans more easily access all the benefits they have earned through their military service.

“Tyler is honored to recognize the winners of our second annual VSO Excellence Awards,” said Brian Combs, president of Tyler’s Platform Solutions Division. “We were extremely impressed by the award submissions we received this year, which detailed the true impact these VSOs have on the lives of veterans and their families. Tyler is honored to support and recognize these dedicated public servants with software applications to help them more effectively serve those who have selflessly served our country.”

The VSO Excellence Award winners are:

• Innovative Community Support: Joshua Morrison, Independence & Izard County Veteran Services, Arkansas.
  Joshua tirelessly assists veterans, both in and outside Arkansas, in navigating the VA disability claims process. He established a veterans’ breakfast club, fostering camaraderie and support among fellow veterans, and he spearheaded a community project to create a memorial in Batesville Park, honoring the sacrifices of veterans through seven different monuments.

• Exceptional Outreach: Outagamie, Winnebago & Calumet Counties Veteran Service Offices, Wisconsin.
  These counties brought together more than 700 veterans and their families for the Veteran and Family Symposium, the largest veteran event in Wisconsin’s history. The event offered a wide range of engaging services, support resources, and inspiring speakers. The team leveraged Tyler’s VetraSpec solution to provide on-site assistance to veterans for documentation processing, claim status checks, and general inquiries.

• All-Star Community Advocate: Eric Sanders, Muscatine County Veteran Affairs, Iowa.
  By leveraging Tyler’s VetraSpec software, Eric streamlined the claim processing and increased benefits payouts by more than 30%. His advocacy efforts extend beyond his county, playing an instrumental role in the passage of Iowa Senate File 2430, which benefits Vietnam War veterans. Eric’s commitment to veteran support is also evident in his community engagement, public speaking, and successful advocacy for a combat-wounded Vietnam veteran’s long-overdue Purple Heart.

• Software Superstar: Trevor Willemsen, Kansas Office of Veterans Services, Kansas.
  Trevor oversees nine field offices and is a key driver in increasing benefits payouts for Kansas veterans. His exceptional problem-solving abilities, coupled with his mastery of Tyler’s Veterans’ Benefits software, enables him to efficiently manage complex tasks and provide invaluable support to his team. Trevor’s commitment to veterans extends beyond his daily duties, as he actively engages in outreach programs, advocates for incarcerated veterans, and collaborates with law enforcement organizations.

• Awesome Organization: Ramsey County Veteran Services Department, Minnesota.
  By effectively utilizing Tyler’s VetraSpec software and implementing a monthly data quality check, the department has significantly reduced the number of records with missing race data from 52% to 11%. This improvement enables the department to conduct more accurate racial equity analyses, inform decision-making, and better serve the diverse needs of its veteran population.

Tyler is the market leader in veterans’ claims management software. Its Veterans’ Benefits and VetraSpec solutions have processed U.S. Department of Veterans Affairs claims for almost half of the nearly 19 million American veterans living today. More than half of U.S. states, more than 300 counties, and more than 4,500 VSOs rely on Tyler software to process veterans’ benefits claims daily.

About Tyler Technologies, Inc.

Tyler Technologies (NYSE: TYL) is a leading provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 44,000 successful installations across 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including on Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.

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