Arkansas and West Virginia win project experience awards in the eighth annual competition

Tyler Technologies’ State Partners Receive 2024 Government Experience Awards from the Center for Digital Government

Jennifer Kepler
Tyler Technologies
972.713.3770
Media.team@tylertech.com

Tyler Technologies, Inc. (NYSE: TYL) is proud to announce that its state partners in Arkansas and West Virginia have won the 2024 Project Experience Awards in the Center for Digital Government’s Government Experience Awards.

The Government Experience Awards recognize the achievements of states, cities, and counties that excel at creating valuable online government services and applications. The Center for Digital Government is a national research and advisory institute that sets information technology policies and standards for measuring state and local government best practices.

Project Experience Awards recognize a single focus area and can include multiple interaction channels. West Virginia and Arkansas were awarded for their state-related projects, which were developed in partnership with Tyler.

The West Virginia DMV, in collaboration with Tyler, continues to improve its motor vehicle services with the launch of digital vehicle registration cards. The cards allow West Virginia drivers to download a digital copy of their registration to their phone’s Google or Apple wallet. More than 20,000 cards have been downloaded since the service’s launch earlier this year, and adoption is expected to double in 2025.

“We’re thrilled to be recognized nationally for bringing this new convenience to our customers,” said Everett Frazier, commissioner of the West Virginia Division of Motor Vehicles. “Our digital registration card is just another example of providing innovative services and an experience that West Virginia citizens expect and deserve.”

In partnership with Tyler, the Arkansas Department of Labor and Licensing received recognition for Arkansas’ Enterprise Licensing Platform (ELP). The project initiative sought to unite all state licensing activities across agencies under one streamlined system and provide a single place for licensees to apply and renew online. Since its launch, the service has reduced processing times by 85% and reduced staff workload by 70%.

“We are extremely proud to partner with these exceptional states that are continuing to innovate the digital government experience,” said Liz Thomas, president of Tyler’s Digital Solutions Division. “It is an honor to help bring recognition to our long-time partners and celebrate the efficiencies our collaboration fuels.”

About Tyler Technologies, Inc.

Tyler Technologies (NYSE: TYL) is a leading provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 44,000 successful installations across 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations. Tyler has been recognized numerous times for growth and innovation, including on Government Technology’s GovTech 100 list. More information about Tyler Technologies, an S&P 500 company headquartered in Plano, Texas, can be found at tylertech.com.

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